We ask that new clients arrive 15 minutes early to check in and fill
out new client forms.
To allow ample time for all patients and scheduled surgical procedures, we
operate primarily by appointment. Emergency cases shall always receive top
priority, which is why occasional appointment delay is inevitable. Please
realize that we make a sincere attempt to see each client on time.
If you cannot make your appointment please call us at least 24 hours before
your scheduled time. Appointments that are missed without notice are subject to
a missed appointment fee. For the safety of all animals in our care, we
require that all vaccinations be up to date. Even though we make every effort
to make our patients feel comfortable during visits, they may be a little uneasy
about new people, new surroundings and other pets. This is one of the reasons
we ask you to restrain your pet. We recommend that animals be placed on a leash
or in pet carriers before entering the reception area.